Original topic:

Files missing from secure folder

(Topic created on: 09-23-2021 11:59 AM)
439 Views
Simar2229
Beginner Level 2
Options
Secure Folder
I own S21 Ultra and found some of the pictures in my secure folder missing. This never happened before and started all of sudden. Files are deleting itself.What are the ways to get back or any help will be appreciated
Thanks 
0 Likes
4 Comments
Georgine
Moderator
Moderator
Options
Secure Folder

Hi, Welcome to the Samsung Members Community Canada. If you have selected Back up Secure Folder data, then you can restore the data from the secure folder.

1. Select Restore within your Backup and restore settings

2. Select the device and content you would like to restore then tap the Restore button to finalize the command.

0 Likes
Simar2229
Beginner Level 2
Secure Folder
It's not there
Simar2229
Beginner Level 2
Secure Folder
I tried but nothing gets retored
0 Likes
Valeriya
Moderator
Moderator
Options
Secure Folder

Hi Simar2229, unfortunately, there is no other option available to retrieve them.

0 Likes