Original topic:

Secure folder content (Samsung S20 FE)

(Topic created on: 02-17-2022 09:30 PM)
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Sky1415
Beginner Level 2
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Secure Folder
When trying to move a file into the secure folder I keep getting a pop up message that says: "Coundn't move all items. Moved 0/1 items". I do not know what is causing this issue but whether it is a picture or video none of the items get moved to the folder. I am not sure what is causing this problem.
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2 Comments
Reynaud
Moderator
Moderator
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Secure Folder

Hi, we suggest you to backup the secure folder data then perform clear cache and data for secure folder.

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Timmer
Active Level 1
Secure Folder
I can't open "secure folder"as it won't take my password. I cannot reset the password as there is nowhere on the screen that says reset password. Can anyone help me out? It would be most appreciated.
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