Original topic:

Secure Folder leak: Sends media info to Bluetooth receiving device eg car head unit

(Topic created on: 11-23-2021 09:10 AM)
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Members_z4xRg4e
Beginner Level 2
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Secure Folder

I've watched explicit video in Firefox/Chrome browser inside Secure Folder. After watching, I've closed the web browser app and exited Secure Folder. The day after my Samsung phone which automatically turns on Bluetooth and connects to the car head unit, was caught showing the Media title/info of the video I've watched the last night. The title of an explicit video displayed on car head unit!!! That was very embarassing. I thought exiting Secure Folder will hide or close the app and clear or obscure information, to my disappointment, it did not. Hope you guys in Samsung will address and fix this. Thank you.

2 Comments
Anonymous
Not applicable
Secure Folder
When I leave the Secure Folder there are the dots next to a plus sign at the top right.
Rather than just leaving the Secure Folder I always tap on the 3 dots and click on LOCK AND EXIT..
Although that's an extra step I have found that to be useful.
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Georgine
Moderator
Moderator
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Secure Folder

Hi, Welcome to the Samsung Members Community Canada. We request you to perform the clear app cache. From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, Generate an Error Report.

To register an Error Report from the Samsung Members app by attaching the system logs.

Open the Samsung Members app>> Menu >> Support >> Send feedback >> Error Report >> Send system log file.

With these logs, our team could analyze the performance and errors on the device and if there is anything related to the Samsung update that you have installed recently, we would push a fix through an update.

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