Original topic:

Unable to reset password

(Topic created on: 04-16-2024 08:49 AM)
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ghostey
Active Level 1
Options
Secure Folder
So I forgot the password to the secure folder, and I have no option for password reset/forgot pin it just says "uninstall". I'm not sure how to fix this
10 REPLIES 10
RedDogRabbit
Expert Level 5
Secure Folder

Do you know if you selected the backup option for the Secure Folder? 

If you did, this MAY work for you.. Uninstalling the Secure Folder, is SUPPOSED to backup Media files OUTSIDE of the Secure Folder, which should allow you to access the photos? 

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