Original topic:

Hub died. Failing to add most zigbee devices on new hub. Anyone experienced this

(Topic created on: 04-09-2023 09:52 PM)
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RealNorby
Beginner Level 2
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Smartthings
I bought a smartthings wifi with 3 hubs a few years ago. My main hub just died. I figured that's fine since I still have two. All my Z-Wave devices connected fine to the other hub, but none of the zigbee devices are connecting except my ikea under-cabinet light.
I have a smartthings motion sensor, another random motion sensor, thermostats, an ikea smart plug. None of them work. I tried both hubs and disabling secure connection. Any ideas I could try? 
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Helenna
Moderator
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Smartthings

Hi, did you observe any error message?

Have you tried uninstalling the SmartThings app, reboot, reinstall the SmartThings app and see if that resolves it.

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RealNorby
Beginner Level 2
Smartthings
Hi Helenna, there were no error messages and I have tried the uninstall, reboot and reinstall steps just now. It didn't help
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