RealNorby
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04-09-2023 09:52 PM in
Smartthings
I bought a smartthings wifi with 3 hubs a few years ago. My main hub just died. I figured that's fine since I still have two. All my Z-Wave devices connected fine to the other hub, but none of the zigbee devices are connecting except my ikea under-cabinet light.
I have a smartthings motion sensor, another random motion sensor, thermostats, an ikea smart plug. None of them work. I tried both hubs and disabling secure connection. Any ideas I could try?
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04-10-2023 12:23 AM in
SmartthingsHi, did you observe any error message?
Have you tried uninstalling the SmartThings app, reboot, reinstall the SmartThings app and see if that resolves it.
RealNorby
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04-10-2023 01:27 AM in
Smartthings
Hi Helenna, there were no error messages and I have tried the uninstall, reboot and reinstall steps just now. It didn't help
