JETBOT Ai errror : Register a streaming service to use home monitoring

[Reynaud]

Hi, Can you please explain the issue in detail.

[Rira1000]

Similar problem. For some reason camera of jetbot ai90+ no longer works in smartthings app since a couple of weeks. It now asks to register streaming service in smartthings app.

Used to work perfectly.

Any solution?

[Reynaud]

Hi, can you please let us know the Samsung device you are using.

[holliewood38]

Hi! I am having this exact issue. What was the resolution?

[Rira1000]

Of course.

It's the vacuum cleaner: VR50T95735W - Jet Bot AI+

[Georgine]

Hi, what is the serial number of the unit?

[Rira1000]

Hi,

Just sent you a private message with the number. Hope you can help to solve the problem.

[tomto76]

Same issue...don't see a camera option at all but under home monitor get this message about registering a server 

[Rira1000]

Seems to work again now.

Thanks you!