Smart Tag Always Not Near Me

[princessPP]

Is anyone else with a Smart Tag getting constant notifications that your Tag isn't with you, even though it is? Getting annoying, about a dozen today 🙄 

[Helenna]

Hi, please try the steps from the given link to reset your SmartTag and verify if it solves the notification issue.

https://www.samsung.com/ca/support/mobile-devices/galaxy-smarttag-usage/

[marloboi]

YES. It is on my dog and I know he is down at the creek with my friend. This thing doesn't seem to work.

[jmwokc]

Yes, I do too. I have a tag attached to my keys in the kitchen and if I go into the bedroom or living room with my phone, I constantly get the notification that my tag is not near me. The area surrounding my entire home is a safe zone. Nevertheless, if I leave the kitchen with my phone, the notifications start almost immediately.