Original topic:

Smarttag 2 wrong location?

(Topic created on: 09-11-2025 05:03 PM)
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33HMP33
Active Level 1
Options
Smartthings
I left my car in the parking lot with the key and the tag in the car. While I was away, the app showed the car in different locations from the parking lot. For four days, and three days with no movement. When I asked the staff, they said nobody touched the car. Is it possible? The app showed up to a 20 km radius for the movement.
14 REPLIES 14
pchan0
Active Level 7
Smartthings
staff is lying! 🤔
RedDogRabbit
Expert Level 5
Smartthings

A friend of mine had their smart tag say their keys were in the middle of a river... They were hanging on her wall... 

33HMP33
Active Level 1
Smartthings
So it's possible ?
RedDogRabbit
Expert Level 5
Smartthings

Seems to be possible.. Her keys were definitely not in a river. 

33HMP33
Active Level 1
Smartthings
Ok
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33HMP33
Active Level 1
Smartthings
Should I throw away my SmartTag 2? No trust?
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RedDogRabbit
Expert Level 5
Smartthings

I wouldn't, it might just be a temporary glitch.. 

Test it out a few times to see if it works for you. 

33HMP33
Active Level 1
Smartthings
Well, when I really needed the tracking, it was confusing. I don't need the accuracy when it's home.
SgtStubby
Active Level 10
Smartthings
I think what is happening is it's actually telling you the location of the device that's pinging it. My wife was in another city and that exact situation was occurring.
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