Original topic:

SmartThings should have a seperate region selector

(Topic created on: 04-17-2021 09:00 AM)
482 Views
Yashplay
Beginner Level 2
Options
Smartthings
I tried to connect an app that controls my light in my room to smart thing and it didn't work and Its because my account region is incompatible but I recently moved and Im not in that region anymore and the app should work 

So I'm suggesting that the devs a seperate region selector from the account region selector as are u not expected to move to a different country so u should atleast change ure country in smart things so u can use ure lights or whatever so like devs get on ure feets and work on an update 
3 Comments
Halston
Moderator
Moderator
Options
Smartthings

Hey Yashplay,
We would like to inform you that the Samsung account is a country-specific account. To use the SmartThings, it needs to connect with the Samsung account. So changing the region is not available in the Samsung account.
However, you can create another new Samsung account by using the different details of the country.

0 Likes
Yashplay
Beginner Level 2
Smartthings
They did change my region it's just too a long time
0 Likes
Anonymous
Not applicable
Smartthings
How log did it take.
0 Likes