Original topic:

SmartThings Widget broken in OneUI 7

(Topic created on: 06-06-2025 11:29 PM)
428 Views
ziom
Active Level 5
Options
Smartthings
The Smartthings Widget is fundamentally broken on S24 Ultra after the one UI 7 update. Routines do not show up on the widget. Its just a blank widget. When setting up the widget the settings do not take place. Further the tap to add routines just opens the app and does nothing. Needs to be fixed asap as the whole experience is ruined. 

See more examples on reddit: https://www.reddit.com/r/SmartThings/s/k8UEQLAc0V
15 Comments
ziom
Active Level 5
Smartthings
Screenshot of the broken widget1749277793384.jpg
0 Likes
RedDogRabbit
Expert Level 5
Smartthings

Did you try removing it and adding it back? 

No issues on my S25 Ultra One UI V7.0 

Screenshot_20250607_151532_Nova Launcher.jpg

0 Likes
ziom
Active Level 5
Smartthings
What do you mean remove? The app works fine. Its the apps widget that does not. And yes, I removed the widget and added it back. Did not work.
0 Likes
RedDogRabbit
Expert Level 5
Smartthings

Exactly what I meant, remove the Widget from the desktop and add it back. 

As you can see from my screen shot, it's fine on my S25 Ultra One UI V7.0.

You could also try Clearing Cache from the app, if it's still giving you issues, try Clearing BOTH Cache & Data for the app & Add the widget fresh. 

0 Likes
ziom
Active Level 5
Smartthings
Your screenshot is a snapshot of the app, not the widget. Already tried clearing cache, and data, and removing widget. Its fundamentally broken. Not just with me, with a lot of people per my reddit link.
0 Likes
RedDogRabbit
Expert Level 5
Smartthings

Screen shot is of the Widget - I just added it to my desktop.

I have the app on another screen. 

Here's the widget after opened it. 

Screenshot_20250607_153147_Nova Launcher.jpg

0 Likes
ziom
Active Level 5
Smartthings
I am sorry, but this is not the smarthings homescreen widget. Unless you have a widget that is not available to me.
0 Likes
RedDogRabbit
Expert Level 5
Smartthings

Screenshot_20250607_162211_Nova Launcher~(1).jpg

0 Likes
ziom
Active Level 5
Smartthings
Oh wow that's interesting. This what I have
1749327961091.jpg
0 Likes