Error 60004

[Daverice]

We are getting this error message this TV Frame is turned off and when the art should be playing.Any ideas?

[RedDogRabbit]

This error usually relates to an Art Store authentication glitch, network timeout, or a temporary server-side issue.

Try unplugging and wait a few seconds and plug it back in. 

See if that works for you? 

[Haisley]

Hi Daverice,

We would gently suggest trying the steps mentioned by RedDogRabbit. Should the issue persist, please feel free to connect with our live chat support team, who will be more than happy to help you further.

Here is the live chat support link: https://www.samsung.com/ca/support/contact/