No option to change notification sounds on Samsung Email app on Ultra 24

[Zaboss]

Hi,

I have noticed that I can't change at all the notification sounds on Email app on my Ultra 24, nor 24+. The tab with notification categories is not there at all.

[Al-001]

That's not as expected. The option should be kept there.

[RedDogRabbit · Accepted solution]

Open Samsung Email & Click on IT'S Settings & Check the Notifications here. 

Also Check in Settings > Notifications & you should see this:

 

 

[Zaboss]

OK, got it. There is a new „rule”, you must activate. Notifications -> Advanced Settings -> Manage categories for each application. (Sorry, printscreen inRomanian)

[Helenna]

Hi, we are glad to see that your issue is resolved. Kindly contact us back if you need any further assistance in the future.

Thank you RedDogRabbit.

[maryam89]

No, it's not resolved. I can't change them

[Zaboss]

Go to  Settings -> Notifications-> Advanced Settings ->Manage notification categories for each app, Check it, by default is unchecked.
Then you can go back to Email -> Settings -> Notification -> Notification Categories and you can set for each account like you used to.

By the way this is also valid for other apps.