Original topic:

Amazon Canada Selling Non Canadian Samsung Devices

(Topic created on: 10-29-2024 05:56 AM)
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Dawandeep
Active Level 5
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Tablets

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Today ordered Tab A9+ from Amazon canada. When I tried to unbox it and start .... battery was totally zero which was liitle strange. Then when I installed the tab it showed weather of Dubai.

When I checked model number...it showed Vietnam.

When I checked my list of devices after login my samsung account....this tab showed limited Support as it is from different location.

My question is

Will I get one year warranty for this tab as samsung doesn't provide international warranty.?

 




21 Comments
Dawandeep
Active Level 5
Tablets
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Helenna
Moderator
Moderator
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Tablets

Hi Dawandeep,

We are sorry to hear this issue from you. As adviced by our Samsung members, since you purchased it through Amazon Canada, check with the seller about their own warranty terms and return policy.

If warranty coverage is essential, it might be best to contact Amazon for a return or exchange to get a Canada-specific version of the Galaxy Tab A9+, ensuring full local support and warranty.

Thank you.