Original topic:

Google ' Assistant ' not responding to touch (Galaxy S6 Lite)

(Topic created on: 01-21-2021 06:28 PM)
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Tlew
Active Level 6
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Tablets
I have a (new) Galaxy S6 Lite tablet, and the Google ' Assistant ' icon does not respond to touch. Voice commands work perfectly. How can I get the icon to respond to my touch ?

Thanx for any help !
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5 Comments
RedDogRabbit
Expert Level 5
Tablets

Is it only the Google Icon that isn't responding? 

I don't have a Samsung tablet, but I imagine that most solutions are similar to Samsung phones. 

You can try Uninstalling updates to Google app > reboot & update the Google app. Try opening it again & if you can, go to Google's settings & verify that they are properly setup.

More details would also be helpful. 

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Tlew
Active Level 6
Tablets
I'll see what happens. This is all new to me. Thanx for your suggestions.
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keagan
Moderator
Moderator
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Tablets

Hi Tlew, I suggest you please remove and readd your Google account and reinstall the google assistant application to check if the issue got resolved. Please try this and get back to us with the results.

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Tlew
Active Level 6
Tablets
Will do ... now. I'll get back to you shortly,
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Tlew
Active Level 6
Tablets
I tried ... but it didn't work. As a matter of fact, when I re-installed the Assistant app ... it was installed bvery quickly. And when I clicked on the green ' OPEN ' tab ... It didn't/wouldn't open. And when I went to the actual re-installed icon and tapped on it .... Nada !!
Such a shame as it works on my phone perfectly.
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