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08-27-2024 03:30 PM in
TabletsI attempted to install some apps on my new Galaxy A9 Tablet from Play Store. When I clicked On Play Store I got this message. There are no apps to install since your administrator hasn't made any available to you yet. Any ideas on how to fix this?
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08-27-2024 04:08 PM in
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08-27-2024 09:06 PM in
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08-27-2024 04:23 PM in
TabletsIs it your own device, or is it from your employer?
Sounds like there's a device Administrator running on the tablet.
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08-27-2024 09:05 PM in
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08-28-2024 05:09 AM in
TabletsHi Hawkeyman,
It sounds like your Galaxy A9 Tablet is managed through a device management system, such as once used by schools or businesses. This can restrict app installations based on the settings configured by the administrator.
Check device management settings: Go to settings and look for Accounts or Users and accounts to see if there is a work or school account associated with it. Is there is check there are any device management apps or profiles installed.
Check for restrictions: Go to settings > Apps or Apps Management > Google Play Store. Ensure there are no restrictions set for the Play Store.
If the device is not managed by an organization, and your'e still facing issues, you might consider a factory reset. Please make sure to back up your data before doing this.
https://www.samsung.com/ca/support/mobile-devices/back-up-and-restore-data-on-your-galaxy-phone/
https://www.samsung.com/ca/support/mobile-devices/galaxy-tablet-factory-data-reset/
Thank you.
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08-28-2024 10:14 AM in
TabletsI checked what you suggested and I saww that I am administrator. So now it becomes more confusng.
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08-29-2024 11:35 PM in
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