hi all, just puzzled - my new samsung tab is working fine, but for some reason clicking on three dots between parts of the screen in multi app mode and holding finger a bit - cause it to crash with message above . Anyone with s11 ultra could you please try and tell me whether you have the same issue (and maybe how to fix it) ?
I did virtually everything short of factory reset - including clearing of cache partition, so help of community is super welcome
Normally "System UI Has Stopped", means that there is something incompatible with the User Interface.
You might see something like this if you have an incompatible theme installed.. for example.
Try Booting into Safe Mode & see if it happens again, it probably shouldn't, but if it doesn't, then it's likely to be a 3rd party app causing the issue.
It appears this may be a software-related glitch affecting certain units. Since you’ve already performed extensive troubleshooting—including clearing the cache partition—I agree that a factory reset should be considered only as a last resort.
Kindly ensure that all important data is backed up before proceeding with a factory reset of the device. Once the reset is complete, please monitor the device to check if the issue persists.
If the problem continues, we recommend submitting an error report so that our technical team can thoroughly review the case and provide further assistance.
Here are the formal steps to submit an error report on a Samsung device using the Samsung Members app:
Open the Samsung Members app on your device.
If not installed, you can download it from the Galaxy Store or Google Play Store.
Sign in with your Samsung account if prompted.
Tap on “Support” located at the bottom of the screen.
Select “Error reports” under the Help section.
Tap “Create report” or “Send feedback”.
Choose the relevant category (e.g., System, Apps, Battery, etc.).
Describe the issue clearly, including:
Device model and software version
Steps to reproduce the issue
Any troubleshooting steps already taken
Optionally, attach screenshots or logs if available.
Definitely lol, but also it is to resize screen parts - it works now - someone from glorious samsung engineering pushed play services updates etc. to my tablet again (i tried the same but obviously missed the part).
Thank you for the update. We're pleased to hear that the screen resizing functionality is now working correctly on your tablet. It appears that the recent updates to Google Play Services, initiated by the Samsung engineering team, have resolved the issue. We appreciate your efforts in troubleshooting and are glad the matter has been successfully addressed.
Should you require any further assistance, please feel free to reach out.
