Tab S6 update trouble

[Slingy]

The latest update last week for he Tab S6 removed the option to unmount an USB.

It now requires to do a "Power Off" removed theUSB and Restart

[Slingy]

Again, the Samsung technician could not find the unmounting page

[Cassidy · Accepted solution]

Please click on Internal device if you want to unmount it like in your first picture...Open Device Care/ Storage / click on the 3 dots at the right top corner...Advanced is there...unmount tooClick on the 3dots at the right top of screen

[Slingy]

Wow Cassidy, I am in awe. you pointed to the solution where 2 Samsung technicians could not find the solution. As per your advice clicked on the 3 dots in Storage and voilà it steered to the USB unmount option. I guess the latest update changed the path. Thank you.

[Cassidy · Accepted solution]

@Slingy

I am happy than it's finally resolved. Have a nice..night :)

Be sure to click “✓ Accept as Solution” when you find an answer that suits you. It helps other people with the same query. To do it, you have to click on the 3 dots at the right of my  answer  and click on " Accept as Solution "

[Slingy]

It was the Samsung support agent who suggested that the "unmount" option had been removed with the latest update.

[Cassidy · Accepted solution]

This forum is the better place if you need help...Next time you'll know it ...

[Slingy]

For sure.

[covergirl]

my name is kelly merchand i am new on this email

[Cassidy]

Hi Kelly, this is a support forum, how can we help you ?