Original topic:

Tab S8 Can not enter recovery mode.

(Topic created on: 03-03-2022 12:33 AM)
15425 Views
slinkyaroo
Active Level 3
Options
Tablets
Tab S8, snapdragon, Canadian model, 8 gb/128 gb

Has anybody been able to get to the recovery mode in Tab S8? I can not (volume up and power button. Charge 100%.) I tried on two tablets, nothing. I have been able to enter recovery mode if plugged into PC or cell phone via USB C. Also USB C headset should work but I don't have any.

I gave up on Samsung support when the lady told me to hold the power/volume up/Bixby buttons at the same time. Yeah Bixby button! She wanted me to enter the recovery mode to factory reset when I told her many times my reason for communicating is that I can not get into recovery mode. If they can please stop reading from a script and listen to the customer it would be great.

Anyways ... is this a common issue to not enter recovery mode? I have had 4 other Samsung devices and never had this issue. Even my S20 FE is on Android 12 and it works for recovery mode.
0 Likes
14 REPLIES 14
Vic20
Active Level 10
Tablets
No documentation whatsoever. Tab S6 used to be able to boot directly into recovery, but not anymore since last major OS update. Tab S8+ right out of the box can't boot directly into recovery. Can't be OS because Note 10+ can still boot directly into recovery with latest updates. And it's across the entire line as users have reported the same thing. It's not an isolated incident.
0 Likes
slinkyaroo
Active Level 3
Tablets
@Helenna. Recovery mode boot up does not work. It boots into normal user interface.

Please refer to the original post.
0 Likes
slinkyaroo
Active Level 3
Tablets
I talked to the local repair facility and they said that is normal now for both Tab S8 and S22 lineup.
0 Likes
oooOmitoOooo
Expert Level 1
Tablets
terrible support and terrible local repair facility....

cluelessness is the norm, not an exception.
0 Likes
iAnimateYT
Active Level 4
Tablets
You have to use adb using the command "adb shell reboot recovery"
I have to do that with my Tab S7+
0 Likes