Original topic:

Unable to buy anything. As soon as i try to go to cart i get error page.

(Topic created on: 07-16-2022 03:43 PM)
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dax01
Active Level 5
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Tablets
I get this error:


I tried pc chrome, firefox, edge,. My phone browser. Loging out, reloging etc

Nothing change. 

If i dont log i can go to cart but as soon i log i get the uh oh something is wrong error.

Help?
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6 REPLIES 6
RedDogRabbit
Expert Level 5
Tablets

Try this link to Samsung Canada's online shopping support.. 

https://www.samsung.com/ca/shop-faq/

 

Just FYI, Samsung Canada Support has a dismal reputation. 

Axton
Moderator
Moderator
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Hi, we recommend you to clear the browser cookies and history and try logging on to the below page .
Samsung Canada | Mobile | TV | Home Appliances

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dax01
Active Level 5
Tablets
Not working. Same stuff
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RedDogRabbit
Expert Level 5
Tablets

Are you using a VPN, Ad-Blockers etc?

I know that with VPN & Ad-Blockers enabled on my device, if I try to open Mobilesyrup's site from an email, I get what you see in the screen shot.

But with at least the Ad-Blockers disabled, there's no issue. 

Screenshot_20220716_201330.jpg

Screenshot_20220716_201030.jpg

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dax01
Active Level 5
Tablets
Ad blocker on pc for Chrome but like i said, i tried phone random browsers, even internet explorer
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RedDogRabbit
Expert Level 5
Tablets

Well, this is what I get from the link I posted using Samsung's Internet Browser. 

Screenshot_20220716_215742.jpg