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03-17-2023 07:02 AM in
TabletsI cannot print password protected pdf's from my Galaxy tab s8 (nor edit them for that matter). It means I have to do this from my PC which isn't always convenient. I get an error message saying the document cannot be printed because it is password protected.
Can anyone offer any help about this problem? Thanks in advance.

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03-17-2023 07:37 AM in
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03-17-2023 08:47 AM in
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03-18-2023 01:20 PM in
TabletsThank you Tallman.
Hi, as suggested by Tallman the password protection is on pdf file.
If you are unable to on printing, we request you to contact the document owner once to disable the protection or give you the permission to print.
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03-19-2023 08:08 AM in
TabletsThank you for your responses. I can print and comment on other pdf's which are not password protected. I can also print the password protected pdf from my android phone withoutanyissues. This is only a problem on my tablet. I have the password so I can open / read the document. The properties option is not available when the pdf is open, so I cannot disable the protection.
If you have any 9ther advice, I would appreciate it. Thank you.
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04-03-2023 05:05 AM in
TabletsIn case anyone else has this issue, I managed to find a solution to my problem yesterday. I did seek advice from Samsung tech support, but they weren't able to help. So, this is how I "fixed" my issue:
If you wish to add comments to, or print a password protected pdf, once you have opened it in Adobe, upload the file to Google Drive, and from there you will be able to add comments, print the file, and so on.
Hope it helps!
