Original topic:

Blurry output in main camera

(Topic created on: 11-13-2021 02:16 PM)
pwee
Beginner Level 2
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Hi! Is there anyone also have same problem with their s21 ultra main camera because of the blurry image while using it? Any tips to solve this issue? Thanks.
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RedDogRabbit
Expert Level 5
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Did you remove the plastic lens protector? It's only there for shipping, but needs to be removed by the owner. 

pwee
Beginner Level 2
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Yup, since i bought this last february, actually it's working fine for the first few months but just last two months ago this issue happen.
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RedDogRabbit
Expert Level 5
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You can try a couple of things. 

Open the Camera app & go to settings & click on "reset" & test. 

You can also go to Settings > Apps & Search for the Camera & Scroll down to Storage & Clear both Cache and Data for the camera & test. 

pwee
Beginner Level 2
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Those didn't work also. Thanks tho.
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RedDogRabbit
Expert Level 5
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Only other thing that you can try to get some information, go to Samsung Members app Click on "Get Help" & Diagnostics & Check the camera & run the test for the camera.

You could also backup your phone with smart switch & factory reset & see if that fixes the problem?

If it's a hardware issue, then visit a Samsung Service center. 

bdzgroup
Beginner Level 4
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It can be many things and must be specific about the problem and as many sent advises if this is not solving your issue then you need to get help at near Samsung Center's for solving the issue with your issue.

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