Original topic:

help!!!

(Topic created on: 11-30-2020 06:31 AM)
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future234
Beginner Level 2
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Hi. yesterday I deleted all my photos by mistake. Do you know how I could get them back?
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7 Comments
Davidtcb
Beginner Level 2
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did you delete the files on your phone or your computer
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future234
Beginner Level 2
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in my phone
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mytech
Expert Level 3
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Go into your gallery...
Tap the 3 dots at the top right
And tap trash
(see attached pic 1 & 2)
Hopefully it's on and you can restore it 🤷

If not make sure it's on by tapping the 3 dots at the top right, tap settings and turn trash on 🤦
(see attached pic 1,3 & 4)

20201130_122458_11718.jpg

20201130_122910_11723.jpg

20201130_122952_11725.jpg

20201130_122930_11724.jpg

future234
Beginner Level 2
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I already did it but I only saved the photos received and sent in WhatsApp
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Bouncyknight
Active Level 6
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thats a new feature isn't it? thank god for it.
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Halston
Moderator
Moderator
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Hey future234,
You can recover photos/videos from your phone if you have already backed up them to a Samsung or Google account.

Please follow the steps below if you have already saved them to your Samsung account.
Go to settings >> Accounts and backup >> Samsung cloud >> Samsung cloud drive >> Images >> Select videos/photos >> Download.

Please follow the steps in the Google account.
Go to the Google folder >> Photos >> Tap a photo/video >> Add this file to your phone.

It is not possible to recover photos/videos if you have not already backed up them to an account before they were deleted from the phone.

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keagan
Moderator
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Hi future234, Could you please let us know the status of the issue. Please take the time to accept the comment that you find helpful as solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

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