Original topic:

Compass on GW4

(Topic created on: 09-07-2022 01:48 PM)
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Tristan001
Active Level 4
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Wearables
Hello everyone. I'm wondering if anyone else has this problem. So randomly the Watch4 compass will just stop working, I will change my heading and it doesn't move. (or very little movement at all) So then I calibrate it to try and fix it and even that is a hit and miss, sometimes it works, other times it doesn't. And it isn't something wrong with the compass internals of the watch because other compass apps work great, it seems to only be the Samsung compass app.

Does anyone have a fix for this?
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3 Comments
Nylah
Moderator
Moderator
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Wearables

Hi, we would like to inform you that the symptom may appear when the earth magnetic field sensor of device doesn't work properly on a limited conditions.

Please try to restart your device when the symptom occurs, the feature will work properly.

However, Samsung is scheduled to release new software update as soon as possible to prevent the inconvenience.

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Tristan001
Active Level 4
Wearables
Thank you!
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bbkid
Beginner Level 2
Wearables
When
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