Original topic:

ECG app in Canada?

(Topic created on: 11-04-2021 03:11 PM)
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BarleeLounge
Active Level 1
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Wearables
Hi Samsung. Was about to buy Galaxy Watches for myself and my parents for the holidays but good thing I looked this up first and the ECG app is not available in Canada!? What's your **bleep** on this? Will not be buying them unless it works in Canada.
I'm only buying them for this feature.
I read some people have been waiting for over a year for this... not good.

#wearables #galaxywatch #galaxywatch4 #ecgapp #samsungcanada
9 Comments
iAm9001
Active Level 3
Wearables
You made the right choice. I've been reading a lot that health canada rejected the features in Canada due to poor quality.
Valeriya
Moderator
Moderator
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Wearables

Hi BarleeLounge, Currently, this feature is not available in Canada. As soon as we have an update on availability in Canada we will let you know.

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BarleeLounge
Active Level 1
Wearables
Thank you, but you will miss out on me buying several watches for the holidays if this doesn't become available in the next month.
BarleeLounge
Active Level 1
Wearables
And that's not a bleep that was the acronym for Estimated Time of Arrival. Not sure why that would be moderated. Wow.
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iAm9001
Active Level 3
Wearables
What she means is that the product failed health canada standards, we're never getting the functionality, and they'll never admit it.

Am I right Valeria?
BarleeLounge
Active Level 1
Wearables
Oh wow ok that changes things then. Time to look at a Fitbit Sense then. Thank you for saying what Samsung doesn't want to say.
RedDogRabbit
Expert Level 5
Wearables

Samsung doesn't have any excuses, for not having been certified by Health Canada!

Apple JUST released it's Apple Watch Series 7 last month, & it's Certified by Health Canada..

Samsung is bordering on fraudulent business practices, by marketing products that are SUPPOSED to have the features & functionality working.. BEFORE they take your money!

Samsung's stock response of:

"Currently, this feature is not available in Canada. As soon as we have an update on availability in Canada we will let you know."

is unacceptable. 

sharurocks
Active Level 6
Wearables
Glad I returned my GW 4....with no hope of getting those feature anytime soon to canada
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niefankaz
Beginner Level 2
Wearables
Update on this topic?
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