Galaxy Watch 3 Health monitoring Canada?

[Rosser57]

Can the Galaxy Watch 3 do ECG and Blood Oxygen Sensor, blood pressure sensor in Canada? Recently found out I have some heart rythem problems and would be nice to have a ecg tracking if i go a fib if i don't realize it. I want to buy the watch but heard features are only available in some areas and some aren't released anywhere. Thanks for any info!

[coryh]

Latest conversation with their live chat

Time Zone : America/Vancouver
Chat Started : Fri, 30 Jul 2021 11:41:03
(Fri, 30 Jul 2021 11:41:03) Samsung :: Need Help?
(Fri, 30 Jul 2021 11:41:03) Larry Karl Blades :: Click here to chat with us!
(Fri, 30 Jul 2021 11:41:06) Samsung :: Which Samsung product may we assist you with today?
(Fri, 30 Jul 2021 11:41:06) Samsung :: Card:Card Smartphones, Watches & Galaxy Buds, Tablet, Laptop, TV & AV, Home
Appliance, SmartThings, Samsung Account, Monitor
(Fri, 30 Jul 2021 11:41:15) Larry Karl Blades :: Watches & Galaxy Buds
TextPostBack:Watches & Galaxy Buds
(Fri, 30 Jul 2021 11:41:17) Samsung :: Hello Larry Karl Blades! I am your Samsung Virtual Assistant.
(Fri, 30 Jul 2021 11:41:17) Samsung :: Kindly note your case no 18980262
(Fri, 30 Jul 2021 11:41:19) Samsung :: How may I assist you today?
(Fri, 30 Jul 2021 11:41:19) Samsung :: Card:Card : The options for you to select from are as follows. None of above,
let me write my own question
(Fri, 30 Jul 2021 11:42:04) Larry Karl Blades :: None of above, let me write my own question
TextPostBack:None of above, let me write my own question
(Fri, 30 Jul 2021 11:42:05) Samsung :: Please type your query in 9-10 words for my better understanding.
(Fri, 30 Jul 2021 11:42:53) Larry Karl Blades :: Samsung Watch 3 BP and oxygen still not working
(Fri, 30 Jul 2021 11:42:56) Samsung :: We are very sorry to hear that. Samsung takes these cases very seriously. Our
Human Assistant will soon be in touch with you for immediate support.
(Fri, 30 Jul 2021 11:42:59) Samsung :: All agents are currently assisting others. Your estimated wait time is 1
Minute. Thank you for your patience.
(Fri, 30 Jul 2021 11:43:02) Samsung :: You are connected with Mozes.
(Fri, 30 Jul 2021 11:43:10) Live Agent :: Hi, thank you for contacting Samsung Canada support. How may I assist you today?
(Fri, 30 Jul 2021 11:43:30) Larry Karl Blades :: Samsung Watch 3 BP and oxygen still not working
(Fri, 30 Jul 2021 11:44:50) Live Agent :: Not to worry, I will be glad to check the details and help you.
(Fri, 30 Jul 2021 11:46:03) Larry Karl Blades :: ok
(Fri, 30 Jul 2021 11:47:54) Live Agent :: Thank you for being online.
(Fri, 30 Jul 2021 11:49:18) Live Agent :: I have checked with my resources, BP and Oxygen not available in Canada.
(Fri, 30 Jul 2021 11:49:48) Larry Karl Blades :: are we being refunded?
(Fri, 30 Jul 2021 11:53:21) Live Agent :: I am sorry, Samsung does not provide any refund for this. This feature is not
available in Canada.
(Fri, 30 Jul 2021 11:54:27) Larry Karl Blades :: It was promised when I purchased the watch and every call I made said it will
be shortly
(Fri, 30 Jul 2021 12:00:38) Live Agent :: Did you contact to live chat before and our associate tell regarding the refund?
(Fri, 30 Jul 2021 12:01:14) Larry Karl Blades :: I phoned in
(Fri, 30 Jul 2021 12:02:33) Live Agent :: There is no such annoucement made by Samsung. As the BP and Oxygen is not
available in Canada. I would have definitely help you if there is any other
possible option available from my end.
(Fri, 30 Jul 2021 12:06:23) Larry Karl Blades :: Then why did they not indicate that to me when the first few times I called in
instead of telling me it will be shortly. I would have returned it immediately
had I known.
(Fri, 30 Jul 2021 12:10:39) Live Agent :: As the Samsung is working on this, you can wait for the update. We do not have
information regarding the new update.
(Fri, 30 Jul 2021 12:14:43) Larry Karl Blades :: Sadly you've been saying that as well for almost a year now so I'm guessing
it's never going to happen.
(Fri, 30 Jul 2021 12:16:52) Live Agent :: I would have help you if there is any update available from Samsung. As the
Samsung still working on it, we do not have exact date when the update will
release.
(Fri, 30 Jul 2021 12:16:58) Live Agent :: Do you have any further questions for me?
(Fri, 30 Jul 2021 12:18:52) Larry Karl Blades :: will they be applying this same **bleep** you in selling and disappointment theology
will the new watch 4 as well?
(Fri, 30 Jul 2021 12:22:17) Live Agent :: As the watch 4 is not released yet, we do not have information regarding the
upcoming devices.
(Fri, 30 Jul 2021 12:24:21) Larry Karl Blades :: Of course not. Have a great day. Please feel free to pass on my extreme
disappointment with the rest of Samsung.
(Fri, 30 Jul 2021 12:25:18) Live Agent :: We'll consider this as a valuable feedback, Samsung always consider the
customer needs and will try to implement same in the future.