Original topic:

Galaxy Watch Ultra coil whine noise

(Topic created on: 01-20-2025 04:33 AM)
87 Views
Plazma
Active Level 4
Options
Wearables
After the latest update, my galaxy watch ultra started emitting a really annoying high pitch electronic sound whenever the screen is off, similar to a coil whine. I can't upload mp3 recording of it here as there isn't such an attachment option, but in this youtube video the person has the same problem : https://m.youtube.com/watch?v=zoD0DCDpLrA . What is this non existing quality control. If a software update breaks the watch only 6 months after release, then how is it supposed to last 4 years ? I can't even use one of the main functions of it, sleep tracking, due to this weird noise coming out of the watch. Or is Samsung knowingly selling defective units, as a quick Google search reveals that there are quite a lot of people with the same problem. Extremely disappointed in Samsung, will not be buying smartwatches from them again
0 Likes
5 Comments
RedDogRabbit
Expert Level 5
Wearables

Did you try to Factory Reset the watch?

If you're still having the same issue, maybe visit a Samsung Service Centre to get it checked out by a tech. 

https://www.samsung.com/ca/support/service-center/

Plazma
Active Level 4
Wearables
Factory resetting didn't fix it, so I'll be using the warranty or Samsung care plus
0 Likes
Helenna
Moderator
Moderator
Options
Wearables

Hi Plazma,

We are sorry to hear this issue and understand how disappointing that must be for you. The issue you’re describing with your Galaxy Watch Ultra emitting a high-pitched sound (similar to coil whine) is indeed frustrating. Here's what could be causing it and steps you can take:

Restart the Watch: Restart your watch and see if the noise persists. Sometimes a simple restart can temporarily alleviate software-related issues.

Check for Updates: Samsung might release a hotfix if this is a widespread issue. Go to Settings > Software Update on the Galaxy Wearable app.

Disable Always-On Display or Low Power Features: If the noise occurs when the screen is off, try disabling the Always-On Display and adjusting Power Saving features:

Galaxy Wearable App > Display and toggle Always-On Display off.

Factory Reset: If the issue persists, perform a factory reset: Settings > General > Reset. Test before restoring any backups.

If that doesn't fix the issue, as suggested by RedDogRabbit please get it examined by the Samsung Authorized service center by visiting the link given above.

Thank you.

Plazma
Active Level 4
Wearables
Factory resetting didn't fix it, so I'll be using the warranty or Samsung care plus
0 Likes
Plazma
Active Level 4
Wearables
So I took it for repair, they changed the screen, back and speaker, but the issue is still present
0 Likes