Samsung Health Monitor Update Issue on Galaxy Watch 6 Classic

[Arash_Sajjadi]

Hello Community,

 
 

 I've encountered an issue with the Samsung Health Monitor on my Galaxy Watch 6 Classic, where it prompts me to update to version 1.2.5.002 to use the ECG feature. However, the Galaxy Store only provides version 1.2.4.003, which is already installed on my device. 

 

 Attempts to update result in an error indicating the latest version is installed.Is anyone else experiencing this? How did you resolve it? 

  

 Any advice or solutions would be greatly appreciated. 

 

 Thank you!

[Helenna]

Hi, I request you to please submit request at Samsung members app.

Please follow the below steps.

1 Launch Samsung Members app.

2 Tap on Support and Scroll down the screen and select Error Reports.

3 Choose a category below.

4 Make Sure That Send System Log Data is Selected to help resolve your questions quickly and describe your problem in details.

[Members_AUCPYNh]

Hi! I have the same issue! S23 Ultra bought in Germany and Watch 6 Classic 47mm bought in the US. Were you able to find how to update the app? I've even tried to update the app on my phone with an apk but doesn't seem to work

[Arash_Sajjadi]

I did not do anything special, after a few hours it was fixed by itself.