pinkice
Active Level 1
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2021 04:40 PM in
Wearables
My watch suddenly stop showing the stages of sleep....it use to show up in detail via a bar graph about each sleep mode...light sleep, deep sleep and no sleep...now it just says asleep for x amount of hours and couldn't get sleep records from phone....can anyone help? I've already done factory reset and everything is updated
Solved! Go to Solution.
1 Solution
Accepted Solutions
Solution
pinkice
Active Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2021 05:02 PM in
Wearables
so sorry, I found out why....I have the Samsung active 2
I had to go onto my Samsung health app on my phone itself and activate it there....should I delete my question?
I had to go onto my Samsung health app on my phone itself and activate it there....should I delete my question?
5 REPLIES 5
Solution
pinkice
Active Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2021 05:02 PM in
Wearables
so sorry, I found out why....I have the Samsung active 2
I had to go onto my Samsung health app on my phone itself and activate it there....should I delete my question?
I had to go onto my Samsung health app on my phone itself and activate it there....should I delete my question?

Moderator
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
02-18-2021 05:05 PM in
WearablesHi pinkice, Glad to know that you figured out the issue by yourself. I can accept your comment as solution if you allow me so that it could help others with the same query.
pinkice
Active Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-18-2021 05:12 PM in
Wearables
absolutely you can use it
riffraff
Beginner Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-23-2021 02:33 AM in
Wearables
why is my phone asleep
