And this phone fell into water I toke it out the next I was taking piture I noticed it's blurred I toke a look at back I saw water in camera,
Ok I went to Samsung sevice Senter I showed the phone and I explained that my phone fell in water ant now there is water in the phone, you know what they said to me they said it is water damage and it is not cover by Samsung warranty, we don't fix your phone under warranty, if you want to be repaire I have to pay.
Ok people, if you go to Samsung website it says the phone is water resistant up to one and half meter
While my phone fell only into sink . You see how misleading is Samsung. And they expect us to buy their garbage for 1200$ to 1400$, really hahaha
I'm done with Samsung...... No more Samsung products.
This Tex is from Samsung website
Submerged for 30 minutes and still works For most phones, water is Kryptonite. But after being i n 1 .5 meters of water, the Ga laxy N ote9 a nd S Pe n can keep going. They're sealed from the inside out forthe highest rating you can getwhen it comes to protecting your phone from dust and water: IP68.
This doesn't prove anything. Samsung never claimed that their devices were waterproof hence the IP rating. Meaning there is still a chance of water getting into the device which is not covered by the warranty. The device purpose isn't water submerging. Also The person said the phone fell into water, which could've caused a crack or a temporary gap in the material allowing water to go in. which would be considered accidental and again wouldn't be covered by the warranty.
I literally posted the definition of IP ratings, and then you post nonsense form PCMag. No, that's not how IP ratings work. You can't say it's rated X and then just say sorry, not really rated X...erm, it is but we don't feel like it should maybe...perhaps...anyway...since we don't trust our own rating then we just won't cover it...except if you buy Samsung Care+ and pay us even more money. Let me also fill you in on how this works in the rest of the world. If I make a product and give it IP68 rating, my customer expects that this means something and that something is no water ingress under light or no pressure. If I pressure wash my IP68 product then I can't expect it to work. If I get water on it and it fails, I absolutely will hold the manufacturer responsible for the defective product. Samsung is 100% wrong.