Since Saturday my blu-ray player seems to be stuck in some sort of boot up loop, makes a noise like it’s trying to read a disc but there is no disc inside. This happens immediately after plugging the unit in, and does not respond to any buttons in the machine or remote. Help?
Anyway, child lock might be on, make sure you got good batteries in the remote then... I think you hold POWER + PLAY OR POWER +STOP I forget 🤦 For like 4-5 seconds That should remove child lock, or activate it 🤣
Second, maybe a disc or two is stuck inside? Trust me this happens! So if it's not the child lock, unplug the player and there is either pinhole on the front or bottom, some you press and some you slide, you'll have to look that up 🤙👍
Use a flashlight and look inside, I have a pair of tweezers with hockey tape on the ends as to not scratch the disc when I'm yanking one or two out, yet again 😤lol
If you have compressed air and you got the tray out I'd giver a blast!
Did you auto update the player lately or maybe it's on auto update?
We are aware of customers who have reported an issue with boot loops on some Blu-Ray players and we are looking into this further. We appreciate your patience while we are reviewing this issue.
You can also verify the steps provided by@mytech to resolve the issue.
Thanks for the reply, I won’t toss it yet in hopes of a solution....in the mean time I ordered a replacement unit so my kids can watch their movies....
