NEED HELP

[ZohaibZee]

HI GUY'S I RECENTLY MOVED TO CANADA FROM DUBAI AND MY PHONE SAMSUNG NOTE 9 IM TRYING TO CHANGE THE REGION OF MY PHONE BUT I CAN'T, CAN SOMEONE HELP ME FOR THAT I WANT TO CHANGE REGION thanks 

[RedDogRabbit]

What Region are you referring to, the device's or Samsung Account? 

If it's the Device's, you MAY be able to change the CSC using the Dialer..?

You CANNOT Flash the Canadian CSC on your device, as it has a different Chipset. 

If it's your Samsung Account, you MAY have to set up a new account for Canada, or you MAY be able to get Samsung's Support to help you with that?

Oh and, just a friendly reminder, that typing in all Caps is viewed as shouting 😊

[ZohaibZee]

yeh capital write coz i was tierd to looking for a solution sory about that. i just want to change the region thats all coz so many features i cant see here because my device was from dubai

[RedDogRabbit]

Unfortunately, many of the features are tied to the CSC (County Specific Code), so it's likely that things like WiFi Calling, VoLTE etc will not be possible on your device. 

Your device has the Exynos chip & in North America, including Canada, we have the Snapdragon variant. This is why it is impossible to Flash the Canadian CSC on your device. 

Best suggestion I have, would be to try and sell your device back in Dubai, and get a Canadian device if you are planning on staying here.

[ZohaibZee]

thank you i will do this i guess it will be better opption to sale it

[AmeriCanuck]

I can definitely 2nd that, can't I @RedDogRabbit, lol? Remember when I was looking into doing that with my A52?

[Nylah]

Hi ZohaibZee, we are happy  to see that you found the information required.

Kindly contact us back if you need any further assistance.

Thank you RedDogRabbit.