Original topic:

A53 wifi issue

(Topic created on: 03-15-2023 05:50 PM)
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Lelouch135
Active Level 1
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Galaxy A
I have 1.5 gig wifi and all my devices get more then 300mbps minimum download speed, my a51 and other devices getslaround 400mbps download speeds on the 5ghz wifi band, but my a53 5g gets 20mbps on 5ghz and gets 40mbps on 2.4ghz band, I reset my network settings and my phone settings but that still did not solve the issue, I also reset my wifi router/modem and the issue still did not resolve, after this I reset my phone and it's still around 20mbps download, anyone know what's going on and why it's only happening to this device? Note: rest of my devices are getting amazing wifi. 
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Helenna
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Galaxy A

Hi Lelouch135, have you tried with any other Wi-Fi network and still facing the same issue?

 

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Lelouch135
Active Level 1
Galaxy A
Yeah same issue with other wifi networks as well
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Helenna
Moderator
Moderator
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Galaxy A

Hi, thank you for confirming. We appreciate your efforts in trying all the possible ways to get the problem solved.

Unfortunately, the issue still persists please get it examined by the Samsung authorized service technician to know the root cause of the issue to get it fixed.

Please visit the given link to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

We hope that your issue will resolve soon.

Thank you.

 

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Lelouch135
Active Level 1
Galaxy A
Alright, thanks
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