Original topic:

A56 - Dual Sim issue with sms notification

(Topic created on: 04-14-2025 08:19 AM)
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serasan
Beginner Level 2
Options
Galaxy A

Hi

I run dual Sim and have set 2 different notification sound for Sim 1 and Sim 2.

But when Sim 2 received a SMS the sound played is from notification sound for Sim 1.

Anyone know how to fix that?

Thank you

5 Comments
Helenna
Moderator
Moderator
Options
Galaxy A

Hi serasan,

We understand how important it is to differentiate notifications for each SIM, especially when running dual SIMs on your Galaxy A56. 

Please Reassign Notification Tones: Go to Messages app > Settings. Tap on Notifications > New messages. Select SIM 1, assign a tone. Then go back, select SIM 2, and assign a different tone. Make sure "Use custom sound" is enabled for each SIM if available. Restart the phone afterward.

Disable and Re-enable Dual SIM: Go to Settings > Connections > SIM card manager. Disable SIM 2, then re-enable it after a few seconds. This can refresh the settings and may fix the misrouting.

Please try the above steps and let us know if they worked for you.

Thank you.

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serasan
Beginner Level 2
Galaxy A

Solved!
The issue is caused by the app Google Messages (installed by default on Android 15 One UI 7.0).
Download and installed the app Samsung Messages (as default SMS app) solved the problem!

Day_Walker
Active Level 10
Galaxy A
Nice.
Wait the A56 5G launched with OneUI 7 or already received it??!

Lucky bugger lol.
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serasan
Beginner Level 2
Galaxy A

Yes, A56 5G was launched with OneUI 7

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Day_Walker
Active Level 10
Galaxy A
Also another GREAT reason for Samsung Messages to remain being developed AND as standard across ALL Samsung phones!
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