Recently both of my wifi apps have not been able to send motion detection notifications. All notification settings are on. Phone is not on do not disturb. There are no sleeping apps. Thought it was a device issue until the second app also was not sending notifications. 2 different cameras, 2 different apps, same issue. Suggestions?
"Hi, have you performed the wipe cache partition of the device? If not, please follow the steps below to perform it on your phone and get back to us with the results. Here are the steps for wipe cache partition of the device: - Turn off the device. - Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. - When the Android logo displays, release all three keys. - An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear. - Press the Volume down key several times to highlight wipe cache partition. - Press Power key to select. - Press the Volume down key to highlight yes, them and press the Power key to select. - When the wipe cache partition is complete, Reboot system now is highlighted. - Press the Power key to restart the device.".
Sometimes if you have the app battery optimized it interferes with how the app behaves. Sometimes it gives you a warning pop up to let you know. Hope this works 🤞
Hi Tribiannie, we apologize. Here are the steps to wipe the cache partition on your phone. Please get back to us if this is working or not.
1. Power off your phone.
2. Press and hold the Power button and and Volume Up button at the same time until you see the Samsung logo.
3. You should now boot to Android Recovery and find the “Wipe cache partition” option. Use the Volume buttons to move the highlight to “Wipe cache partition”, and Power button to select.4. When prompted for a confirmation, select “Yes”.5. Once done, select “Reboot system now”.
