Original topic:

Big Issues after Android 13 Update

(Topic created on: 12-10-2022 08:17 AM)
3360 Views
finjaare
Active Level 1
Options
Galaxy A
I need some advice. Since I updated my Samsung Galaxy A 52 to Android 13, I have Black Bars on the side of my screen. When I'm on my homescreen, they are not there but as soon as I open an app or other things, they suddenly appear. It makes my screen way smaller than it actually is and is just annoying and strangely bugged. Please help, because I have no Idea how to fix it.
Thanks
12 Comments
Kaybillionz
Beginner Level 2
Galaxy A

Just reset the phone buddy. Definitely will fix it. 

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Nylah
Moderator
Moderator
Options
Galaxy A

Thank you RedDogRabbit.

Hi, as suggested by RedDogRabbit, kindly  back up the data and perform  factory reset on your device by following the steps in the given links.

https://www.samsung.com/ca/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch...

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/.

If the issue still persists, we request you to get your phone examined by the Samsung authorized service center so that they can determine the root cause of the issue and fix it.

You can visit any nearest authorized service center .

https://www.samsung.com/ca/support/service-center/

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JOHNNYTEST
Active Level 1
Galaxy A
Disable the waterfal cutout.
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