Resolved! Solved

Original topic:

hacking attempt

(Topic created on: 07-08-2022 08:46 AM)
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samy2022
Active Level 10
Options
Galaxy A
Hi, since July 6, when I access to some websites, I am redirected after 5 seconds to another website which tells me that I won something but I haven't participated to any contest 

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as I can still access this page after the countdown is over, I have come to the conclusion that it is a hacking attempt



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What should I do ?

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19 Comments
Solution
RedDogRabbit
Expert Level 5
Galaxy A

Yeah, it's not a hac*king attempt. It's Ad driven popup / redirect from the original website you were on.

Clear your Browser's Cache & Data from Settings > Apps.

You can also Clear the Browser's History.

Some Browsers give you the option to Block Redirects, which is what seems to be the case with you. 

samy2022
Active Level 10
Galaxy A
Ok thank you :) I will try that
Ray1
Expert Level 3
Galaxy A

Also scan your device for Malware 

samy2022
Active Level 10
Galaxy A
that's the first thing I did :)
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Helenna
Moderator
Moderator
Options
Galaxy A

Hi samy2022, please follow the steps given by RedDogRabbit to Clear the Browser's Cache and also to Block Pop ads.

You can also try the follow the steps given below :

First, enter Safe mode. First, completely power off the phone. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen. Your phone will not run any third-party apps in this mode, so you should not see the pop-up ad anymore.

While in Safe mode, navigate to Settings, and then swipe to and tap Apps. From here, you can remove the most recently installed app(s) that might be causing the pop-up ads.

To help you find the bad app, you can sort the list to show the most recently installed apps or latest updated apps. Tap More options, and tap Sort by. Then, select your desired sorting option.

Finally, select your desired app, and then tap Uninstall to remove it from your device. Restart the phone and check if the pop-up ads disappeared.

Thank you RedDogRabbit and Jayman1973 for your steps and suggestions.

samy2022
Active Level 10
Galaxy A
Thanks for the suggestion, there's another way to enter Safe mode: instead of pressing the power off button, long press this one then the Safz mode button will appear then press it and you will restart into Safe mode
xzander
Active Level 2
Galaxy A
This is so dumb, scamers think these look real and they look so fake and google would never give away something especially if it's not a Google product
samy2022
Active Level 10
Galaxy A
Yes😂, why would Google give an Apple product ?
xzander
Active Level 2
Galaxy A
Exactly 😂
samy2022
Active Level 10
Galaxy A
A little update (because why not): they now offer a Samsung Galaxy s20Screenshot_20230719_214240_Samsung Internet.jpg