Original topic:

My Files, preinstalled problem

(Topic created on: 08-06-2021 11:29 AM)
2836 Views
SamSungtwo
Active Level 8
Options
Galaxy A
The My Files app on my A50 version 12.2.00.251 has telephone permissions which cannot be removed because it considers the permission required to operate. 


image

The galaxy store shows the following for My Files 
[required permissions] is storage used to open, delete, edit, search files and folders on internal / external memory. 


image

Why is Samsung forcing the telephone permissions on my A50 for the My Files app which cannot be removed?
Georgine
Moderator
Moderator
Options
Galaxy A

Hi, Once we receive a response from the development team, we will provide you the information about phone permission.

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SamSungtwo
Active Level 8
Galaxy A
Thanks. As you can imagine I am intensly interested in why it is using my mobile data.
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Georgine
Moderator
Moderator
Options
Galaxy A

Hi Samsungtwo, can you please share the picture/screenshot where telephone app is consuming Mobile data.

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SamSungtwo
Active Level 8
Galaxy A
Sorry Georgine, that was the Samsung app which also has telephone permission that users mobile data. The My files does not use mobile data.
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RedDogRabbit
Expert Level 5
Galaxy A

We, it's an insignificant amount, but My Files did use about 58kb so far this month. 

But I can't think of any reason why it should use any Cell data. But it did. 

Screenshot_20210809_174336.jpg

SamSungtwo
Active Level 8
Galaxy A
Georgine
Samsung had not provided an explanation on their own app my files as well as camera on how they use the telephone permission in 1 month?
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RedDogRabbit
Expert Level 5
Galaxy A

As I said previously, there is no legitimate reason for for My Files to require these permissions.  So Samsung can't give you an explanation & they are hoping that you just forget about it. 

 

SamSungtwo
Active Level 8
Galaxy A
Hi Georgine

Should it take that long for Samsung to identify the function of the telephone permission in Samsung 's My files?
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Georgine
Moderator
Moderator
Options
Galaxy A

Hi, We are waiting for the response from the team, we will provide the information as soon as we receive it from them. We appreciate your time and patience.

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SamSungtwo
Active Level 8
Galaxy A
It does not seem reasonable that the app my files and camera should take more than 10 days to identify why those apps that Samsing created requires the telephone permission?
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