Original topic:

No Sound on Incoming Emails

(Topic created on: 05-23-2023 05:58 PM)
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Tlew
Active Level 5
Options
Galaxy A
Somehow I have lost my sound notification when I receive an Email on my A52 5G.
Unfortunately, I have no idea how to get the sound notification back. 
Can someone help me out please? 
Thanx! 

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5 Comments
RedDogRabbit
Expert Level 5
Galaxy A

A couple of ideas. 

Go to Settings > Notifications & find your email app, check to make sure that Notifications are Toggled ON for the email app. Check to see if it's set to Silent, if it is Change it to Allow Sound & Vibration. 

Open your email app & go to IT'S Settings & check to see if you have Notifications Toggled ON there as well. 

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Tlew
Active Level 5
Galaxy A
Notifications are set to ON.
And I'm not sure what you mean by "IT'S Settings".
I also am no longer receiving Pop-up notifications.
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RedDogRabbit
Expert Level 5
Galaxy A

I mean the email app's Settings by "It's Settings".

ie: In Gmail > Notifications Sounds.

Screenshot_20230523_234738.jpg

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Tlew
Active Level 5
Galaxy A
I turned my 'phone off last night ... And today it's FINE!
THANX for e everyone's help!
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Helenna
Moderator
Moderator
Options
Galaxy A

Hi, which email app are you using?

Have you checked the settings of the email app if the Notification sounds turned on?

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