Original topic:

not getting message notifications

(Topic created on: 05-13-2020 09:03 AM)
635 Views
samrn
Beginner Level 2
Options
Galaxy A
HELP! I am not getting my text messages.  I verified my notifications, sound, etc. Everything is ok there but I am still not being notified.  I shut down the phone, cleaned cache, same problem.  Any advice?
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10 REPLIES 10
CynicalJerk84
Active Level 8
Galaxy A
double check maybe the data toggle is turned off by mistake
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samrn
Beginner Level 2
Galaxy A
the strange thing is, i am getting notifications for emails, etc, but not messages.
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mytech
Expert Level 3
Galaxy A
Check under
-settings/ notifications
-Also in the messaging app hit the 3 dots up top and check those settings 🤷
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CynicalJerk84
Active Level 8
Galaxy A
message are sms and provided by the carrier. email can be retrieved over wi-fi.
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CynicalJerk84
Active Level 8
Galaxy A
check and see if your data is turned off. sometimes it is something simple like that. less you are haveing mms setting issue's or corrupted sim card type stuff. i have had alot of sms issue's with my carrier in the past. eneded up the set up the protocols incorrectly.
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topstar
Beginner Level 2
Galaxy A
not getting emails. was getting first.
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samrn
Beginner Level 2
Galaxy A
thank you for trying. I noticed next to every text there's a little bell/alarm with a strike through, as if it's on mute. when I check individually, nothing is muted so it's really frustrating!
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CHMultimedia
Expert Level 5
Galaxy A
You're sure that the bell at the bottom left there is like in the screenshot?
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samrn
Beginner Level 2
Galaxy A
yes! so frustrating
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