Original topic:

Q: why can I not record calls on an A20 galaxy?

(Topic created on: 11-17-2022 03:49 PM)
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Acanz
Active Level 1
Options
Galaxy A
Is it possible  to update the calling app to include recording  calls?

I recently had to switch over as I lost my previous call recordings and I need to get that data back.

Does anyone know about this ?
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16 Comments
ReigmArmy
Active Level 6
Galaxy A
Open the Phone app on your Galaxy A20. On the top-right corner, tap the 3-dot overflow menu button and go to Settings. From the Record Calls option, enable Auto record calls.
samy2022
Active Level 10
Galaxy A
I think that the record call option isn't compatible with the galaxy a series (screenshot from a53 5g)Screenshot_20221117_191651_Call settings_1000001263_1668730619.jpg
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ReigmArmy
Active Level 6
Galaxy A
It's also varies on where you are from as well as some places it's illegal to record people's conversations so samsung removes that feature ..
samy2022
Active Level 10
Galaxy A
Oh, okay 👍
RedDogRabbit
Expert Level 5
Galaxy A

Well, even though call recording is Legal in Canada (only one party on the call needs to be aware that it is being recorded), Samsung does not offer it in Canada. 

ReigmArmy
Active Level 6
Galaxy A
I know I said that lol
RedDogRabbit
Expert Level 5
Galaxy A

Yeah I saw your reply, AFTER I posted mine lol.

On the bright side, they now have twice the confirmation 😁

Should make the choice of which one "they" may copy 'n paste confusing 😂

ReigmArmy
Active Level 6
Galaxy A
🤣🤷‍♂️
RedDogRabbit
Expert Level 5
Galaxy A

Not available in Canada.