Smart stay (or equivalent) gone from android 11 on Samsung Galaxy A11?

[Retrofan_1]

It looks the the "Smart stay" option is gone from my phone. The option to turn it on is no longer in the call settings. I did an online search and found out the following in the Samsung forums:

Go to the following:

• Settings
• Advanced Features
• Motions and Gestures
• Keep Screen on while viewing

Samsung doesn't call it out as Smart Stay anymore.

Link: https://us.community.samsung.com/t5/Note20/smart-stay-gone-from-android-11/td-p/1596379

Here's my problem. On my Samsung Galaxy A11 the "Keep Screen on while viewing" is not there as an option. I only see:  

Apparently people with the Samsung Note see this option so Im guessing there's a compatibility issue with the A11 and the new android update.

This is frustrating for me as I'm using the Ooma office app to work from home. I make 50 plus calls a day and rely on the call display being readily visible as I often use company directories when calling businesses. The need to constantly wake up my phone while making calls or while in muti-participant phone conferences is not fun.

Has anyone noticed this feature gone with their phone? Can anyone direct me to a solution?

BTW,  changing the screen time out from the display settings is not a solution as that only applies when the phone idles and is not on an active phone call.  This issue came up when I updated to Android 11.

[h0h0h0]

Search your phone for smart stay

[Vic20]

It's not called smart stay anymore. So search won't pull up anything. Clearly missing from the settings on the A11. Or moved into some obscure place.

Note 10+ and I have it.

[Tallman]

I have it on my Note 20 Ultra too. I wonder is the feature removed on A11? Or do a factory reset the feature will come back? I have not heard any model has remove this feature.

If you are planning to try factory reset, please use SmartSwitch to do a full backup first.

[Retrofan_1]

Well I found a makeshift solution at least. I finally found an app called " Don't Sleep!".   I downloaded like 10 similar apps but those only kept my phone from sleeping when idling but didn't work during an active phone call. Don't sleep makes the ooma office call screen to stay awake during call which the others didn't.

Hopefully the functionality of this app will hold out until a new update/fix from android solves the issue or I get a new phone (probably in a couple years or so)

[MihaiR]

I have the same problem on A21 5G

[SamX96]

You can find this option in Devloper Settings hopefully, but settings are different for every model.