Original topic:

Unwanted Software on A71. Wg

(Topic created on: 05-23-2024 04:25 AM)
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73Zenus
Active Level 1
Options
Galaxy A
dO not hVeHow do I return my device to when I first bought it. There is no information that has been clearly given for me to understand why and if it is a security and data protection issue, or rogue developers inserting software to manage my device remotely using Samsung Dex and the likes. I an getting indicators on running services that suggest, that something is not normal. Please advise, because SES cannot seem to explain the situation, but rather just say to reset to factory. But sDly, even resetting it 20+ times does not help because the system apps come back with e.g. 0Anxroid Auto with every permission granted, and I do not have 0a car, nor have ever needed this app for my usage.There are man more such apps that cannot be delete or disabled, and furthermore the permissions cannot be denied by me, if I do not want them accessing personal and sensitive data. 
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4 Comments
RedDogRabbit
Expert Level 5
Galaxy A

Clearly you do not understand Android. There's is nothing nefarious installed as System Apps. 

Yes, a Factory Reset will return the device as to how it was when you first received it.

Samsung doesn't engage in any surreptitious monitoring of your device. 

Android Auto's permissions can be disabled, by simply going to Settings & Search for Android Auto & Toggle Off the permissions.

 

73Zenus
Active Level 1
Galaxy A
Thank you. And yes, I do not know how Android Function, hence why I was hoping to gain knowledge by asking those who can help me learn. So I thank you, and I hope you do not mind if I continue to learn. By asking questions that confound me.
RedDogRabbit
Expert Level 5
Galaxy A

I think that if you approach Android, specifically Samsung with a little less apprehension, and not immediately start with, a high level of distrust, it will serve you better, and you'll find that many of the more knowledgeable people here, would be only too happy to help. 🕊

73Zenus
Active Level 1
Galaxy A
Thank you. I appreciate that sentiment. I look forward to the questions and answers, so I can be better at this, than I have been thus far