Original topic:

yahoo mail app crashes since yesterday

(Topic created on: 03-23-2021 06:12 PM)
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deyang
Active Level 3
Options
Galaxy A
Anybody know why my yahoo mail app keeps crashing since yesterday? I uninstalled and reinstalled a couple of times. Thanks.
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32 Comments
Cassidy
Expert Level 5
Galaxy A
Android System Webview causing the problem.

You can go to Settings/ Apps/ (your apps) /Android system Webview. Click on 3 dots at the top right and uninstall the updates. Restart

You can now open Google Play Store and then perform all updates.

If Android System Webview was disabled, you need to disable Chrome to make it work .. this also works

Now restart the device and perform all updates from Play Store.

Images may not be in order , sorry it's in french...


Screenshot_20210322-190706_Settings_37747.jpg

Screenshot_20210322-190811_Settings_37751.jpg

Screenshot_20210322-190647_Settings_37745.jpg

Screenshot_20210322-190751_Settings_37749.jpg

deyang
Active Level 3
Galaxy A
thanks for quick reply. wow. I will try now!
Cassidy
Expert Level 5
Galaxy A
Be sure to click “✓ Accept as Solution” when you find an answer that suits you. It helps other people with the same query. To do it, you have to click on the 3 dots at the right of the answer and click on " Accept as Solution "

Have a nice evening 😇

If you need more help , i'm here.
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deyang
Active Level 3
Galaxy A
You must have a newer phone than me. I just have A50. I got to apps but didn't see Android System Webview. the three dots only show these options too.

20210323_191948~2_11877.jpg

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Galaxy A
Click on show system app, the Android System Webview should show.
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deyang
Active Level 3
Galaxy A
I finally found when I dug around, but don't see the three dots, just this:

20210323_192637~2_11879.jpg

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Galaxy A
Then, just go to Play Store and update Android System Webview and Chrome. Then restart your phone.
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deyang
Active Level 3
Galaxy A
thank you for helping! I appreciate it.
Cassidy
Expert Level 5
Galaxy A
Show me more.. printscreen
You surely have Storage, clear cache, force stop and restart your device
Than go in Play Store and make all updates
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