Original topic:

Bluetooth requiring app

(Topic created on: 09-12-2022 04:23 AM)
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SamSungtwo
Active Level 8
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When I attempted to connect to a Bluetooth device a message came up stating an app is needed to connect. What type of Bluetooth device requires an app to pair?

Why would you need an app?

image


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5 Comments
RedDogRabbit
Expert Level 5
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It could depend on the Bluetooth Device you are trying to connect with your phone. 

Some apps will improve the functionality of the Bluetooth device, ie: Earbuds, whether they are Samsung's or another brand, there's usually an accompanying app available. I haven't seen any Bluetooth device, where it is an actual requirement in order to connect through. 

Based on your screen shot It's possible that you need to download & Install Samsung's Smart Things, if it's not already installed. 

Maybe there's something suspicious though..... 

 

SamSungtwo
Active Level 8
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Can Samsung provide an example of what device would cause this response for an app? Why is the built in pairing option not enough?
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RedDogRabbit
Expert Level 5
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Good luck waiting for the answer from Samsung. 

A Bluetooth device, which is not recognized by Samsung's / Android standard protocols would be the likely explanation.

What Brand & Model of Bluetooth device are you attempting to connect with? 

SamSungtwo
Active Level 8
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The moderator responded to a user that posted a question about a non related phone problem related to the carries
Phone carrier.

This suggests the moderator excluding questions. Because I know the person of Bluetooth I have to presume this is a flaw in current Bluetooth on android 11
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RedDogRabbit
Expert Level 5
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I don't even understand what you are saying here:

"a question about a non related phone problem related to the carries
Phone carrier."? 

"Because I know the person of Bluetooth"? 

If you mean that Moderators are ignoring a question, it's likely because they don't understand the question, or know the answer. 

I've personally, never seen any Bluetooth device, that HAD to install any app JUST for connectivity to an Android device. I think that it seems more likely to be a flaw (or unusual design) in the Bluetooth device in question. 

If the Bluetooth device is using any supported protocols, then it should be discoverable by the Android device & connect with it.