my phone is might be jailbroken or rooted

[Mmadimma]

So I downloaded my bank app and it won't 

work on my S7. It is saying my phone is jailbroken or rooted.

Any tips on what to do?

Help please.

[Shaggyskunk1BLM]

To check if your device is Rooted - Go to Settings - About Phone - Status & look to see if the phone status is "official" - If it's not - Then it's likely that your device IS Rooted.
Did you put it new or used?

The S7 series is easily Rooted - But you can Flash the Stock Unrooted Samsung Firmware with Odin & that will Unroot your device & you will be able to use your Banking apps again.
Or you could use Magisk Hide - Should you want to continue using your device with Root.

[Mmadimma]

Thanks, let me check if its rooted

[Jovpianne]

• I tried this method, apparently I had the same problem as Mmadimma. I downloaded a bank app and it said my device is jailbroken or rooted. I checked back my device status, and it said "official" but I still cannot access to the bank app. I need help.

[demeris07]

Hi, were you able to find a solution? I'm experiencing the same issue. My phone status says official.

[Allen3]

Do u have to put in a code to to jailbreak a galaxy 

[RedDogRabbit]

If you have a Snapdragon variant, with a Locked Bootloader, you can NOT Root the device (traditional methods).

There's no "code" that is used to Root  (Jailbreak is normally used for iPhones, not Android).

Rooting is done by Flashing a Custom Boot Image, or Flashing Magisk (Superuser). 

What device do you have? 

BUT the last Canadian Galaxy model that could easily be Rooted was the Galaxy S7. 

There's a Dev on XDA, elliwigy, who has been able to successfully unlock the Bootloader on some later devices, but it's not free. 

[Mmadimma]

The device starus is custom, not official

[Shaggyskunk1BLM]

Yup - Your device is Rooted - What do you want to do?

IF you want to UnRoot your device - You can Download the Stock Samsung Firmware using this app - Frija (download link for Frija below - Download to your computer & extract & install - Open Frija & enter your device information etc)

https://drive.google.com/file/d/176hqo2yKrYJyK5eo_10zWrzn2Or2cOOh/view?usp=drivesdk

Flash the Stock Samsung Firmware with Odin - Link below.

https://drive.google.com/file/d/1DVGTa79z9uKfNqz4AqREUEVQm6Vy_Wn8/view?usp=drivesdk

Once you have Flashed the Stock UnRooted firmware you will be able to use your Banking apps again.

Or depending on which Superuser app is installed - SuperSU or Magisk you have additional options... Up to you.

FYI the term "jail break" normally refers to Apple devices - Not Android devices.

BTW - You probably should have posted this in the General Community & not in Samsung Members Gallery.

[Mmadimma]

thank you, will try that