Original topic:

samsung galaxy smart tag won't ring phone.

(Topic created on: 02-06-2021 02:14 PM)
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kdazzle
Active Level 1
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The samsung smart tag worked as normal with s21 ultra and I could use the 2 times button push to make the phone ring in case I need to find it. However when setup on galaxy note20ultra the feature for find phone by ringing it with 2 button pushes on smart tag is not there. A

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Anyone have a solve for this
17 Comments
vic0619
Active Level 1
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Hi, I see you mentioned a s21 ultra. I was wondering if you are having any problems with the screen. I've have the phone for just 2 weeks now and I've been getting this past week a white horizontal line across the bottom and today started a red dot on the screen. I've been trying to look it up and see if anyone else is having problems but I cannot find anything. Have you had any such problems with the screen?
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kdazzle
Active Level 1
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I haven't experienced that issue. Have you tried just taking it back to manufacturer settings ?
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Samesung
Active Level 10
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I'm having touch response issues and the navigation bar keeps disappearing. They fixed the navbar issue but it came back two days ago 🤷‍♂️
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vic0619
Active Level 1
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they told me they'd fix my problem too but it's really annoying that I buy the best one and have so many issues
Samesung
Active Level 10
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I hear ya. Usually I wait 3 months after a new product launch because they usual have a few bugs to iron out.
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vic0619
Active Level 1
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yeah..you'd think they test those out before putting the product out there to consumers, not so many problems then.
Deeezzyyy
Expert Level 1
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on your Note 20 Ultra:

- go into smart things app

- scroll down

- you will see a section called "on the go" and you'll see the smart tag listed there.

- click on it to download the plug in

and then you should have the settings menu to control which device rings when you press the button twice on your smart tag.
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kdazzle
Active Level 1
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Thanks I will check this out and get back to you
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Deeezzyyy
Expert Level 1
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it should work hopefully. that's what I did. I had set it up initially on my S21 Ultra. and then when I set it up on my fold, I was missing the plug ins.
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