Original topic:

Annoying notification pop up

(Topic created on: 11-25-2021 12:13 PM)
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Zaptor
Active Level 6
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Galaxy Note
Update: this exact error pop up diseapeared after I switched from Chatr to Public Mobile. I still don't know if it was due to a specific app or just a weak Chatr coverage where I live.

I've been getting this notification pop up randomly on my phone.  I can't tap it or tap and hold to see where it's coming from.  I need to figure out if it's coming from an app or from Android.

I thought it's related to my carrier or my WiFi, so I reset my network settings, but still getting it. 

The message says "unable to connect to a network. Please try again. " 

Any help appreciated.


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6 Comments
RedDogRabbit
Expert Level 5
Galaxy Note

To see if it's because of a 3rd party app, boot into recovery & see if you still get it.

Is it happening on both WiFi & Cell Data?

If you don't already have it installed, Samsung's Noti Star (A Good Lock Module) may also help you to determine what is generating it. 

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Zaptor
Active Level 6
Galaxy Note
Thanks. I'll try your suggestions. Yes, it happens on cell and wifi, and not just home wifi. I think it started when I switched to Chatr, but I'm not completely sure.
Zaptor
Active Level 6
Galaxy Note
I installed Noti Star and it did not capture this notification when it came up. I then tried safe mode and I did not get this notif. I then wiped cache from recovery and haven't had the pop up since. I tried opening and using all my frequent apps and so far so good. I'll wait and see if it happens again. Thanks for the suggestions.
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Galaxy Note
I experienced this once. I was trying to upload a large file using send large file service from Samsung. But the process seems to be stuck and got exactly same error message. I tried couple workaround still not able to fix it. I ended up factory reset my phone and problem resolved.

But you can try network reset and see if it can resolve your problem.
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Ianin
Active Level 4
Galaxy Note

This seems to be associated with the Facebook app, so I tried turning that off and turned off all of my Facebook settings, and it still appeared. Also, I tried turning off Google Play services on my mobile phone, but that didn't seem to fix it. I also tried to update to the latest versions of the Google Play services, Android system, and FB app, and still no change.

Georgine
Moderator
Moderator
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Galaxy Note

Hi, As suggested by Tallman, we request you to backup and reset the device and check if the issue still persists.

Backup from Samsung account--Apps > Settings > Cloud > Backup > Select the data > Back up now. Backup from Google account--Apps > Settings > Backup and reset.

Here are the steps for factory reset, settings>>General management>>Reset>>Factory data reset>>Scroll down to the bottom and tap on Reset>> Delete All.