Original topic:

Auto reject

(Topic created on: 04-16-2020 11:50 AM)
454 Views
Alene
Beginner Level 2
Options
Galaxy Note
My phone automatically rejects calls from private numbers. I keep missing a very important call. I need to answer this private number. How can I fix this?
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9 Comments
Cassidy
Expert Level 5
Galaxy Note
Did you enable this feature in the Call Settings ?
Galaxy Note
Hi Alene, I think is

open Phone→ 3 dots on top right →Settings→Block numbers

Disable block unknown callers
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keagan
Moderator
Moderator
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Galaxy Note

Thanks to @ Cassidy
Hey @ Alene
Also please check if you have accidentally added the number to the Block list.

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LeesaMarie
Active Level 1
Galaxy Note
Im having the same problem. its auto reject. i dont know how to turn it off
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keagan
Moderator
Moderator
Options
Galaxy Note

Hi LeesaMarie,

You can find the Auto reject option by following the below path.

Open the Phone application > 3 dot menu > Settings > Call > Call rejection > Auto reject mode (Toggle off)

LeesaMarie
Active Level 1
Galaxy Note
I tried that no option for call
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keagan
Moderator
Moderator
Options
Galaxy Note

Hi LeesaMarie,

Please check in the "settings" which I can see in the picture you shared above. Let us know if you need any help.

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LeesaMarie
Active Level 1
Galaxy Note
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keagan
Moderator
Moderator
Options
Galaxy Note

Hi LeesaMarie, Thanks for sharing the screenshots. If I am not wrong the pictures you have shared are showing the "Other call settings" and "Answering and Ending calls". The "Block numbers" option should be there at the top when you press Settings in the 3 dot menu. Please check and if you can't find it, then post a screenshot and let us know the model number and android version of your mobile device.

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