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08-21-2020 10:21 PM in
Galaxy Note- Mark as New
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08-21-2020 11:40 PM (Last edited 08-21-2020 11:52 PM ) in
Galaxy Note- Mark as New
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08-22-2020 12:42 AM in
Galaxy Note- Mark as New
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09-01-2020 01:58 PM (Last edited 09-11-2020 12:56 PM ) in
Galaxy NoteI have been dealing with the same problem with Bell.
Ordered the 512GB Note 20 Ultra from Bell online. I received a confirmation about my order and then nothing.
I should add that I didn't notice the message in fine print when I placed the order that it would take 1-2 weeks to ship out the 512gb devices. As I probably would have ordered directly from Samsung had I known I would be waiting for weeks for a shipping conformation.
Samsung has already provided pre-order users with a $150 credit, for the delay and not cancelling. Bell is offering nothing. But asking us to grin and bear it.
Ordered on 8/18
No updates, no information just waiting on Samsung to ship them some inventory.
update 09/11/20
I finally received the phone. But no option to redeem my pre-order offer. going to contact Samsung to see if they will send me the voucher for the buds
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08-22-2020 02:27 AM in
Galaxy NoteThis is Bell. No more Bell in our house for at least 15 years.
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08-22-2020 06:37 AM in
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08-22-2020 03:05 AM in
Galaxy NoteHi Jeffg1, As ctangabc said, please try reaching out to Bell support for more information.
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08-22-2020 11:01 AM in
Galaxy NoteWhat colour did you order? and did you buy the bigger memory option?
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08-22-2020 11:08 AM (Last edited 08-22-2020 11:09 AM ) in
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08-23-2020 11:34 AM in
Galaxy Note